Terms of Service

Update: 23 April, 2024

Introduction

These terms and conditions represent the entirety of the service agreement and are applicable to all your transactions as a “Customer” with Cat host as a whole. These terms supersede any oral promises made by Cat host or its staff. If you have reached an agreement with any of Cat host’s official representatives, please ensure that they are provided in writing, as they will not be considered valid otherwise.

Acceptance of Terms

Please read these terms of service in their entirety and carefully before purchasing any of our service(s). By purchasing any of our service(s), you expressly imply that you are bound by the terms listed herein.

Definitions

“We,” “Us,” “Provider,” “Company,” or “Cat host” refer to Cat host. “You,” “Your,” “Client,” “Customer,” and “Member” refer to a person or entity who purchases services from us.

Content Storage and Backup Policy

All content stored on our server(s) by the customer(s) is solely at the customer’s risk, and Cat host does not have any liability for keeping backups of such content. It is the customer’s responsibility to regularly back up the content stored on the server(s).

Server Delivery

We will automatically deliever your hosting plan. If an error occurs, your service will be delivered within 24 minutes after confirmed payment. Please be patient during this process.

Cancellations

We will manually cancel your service if there is no confirmed payment 1 day after the due date of the invoice. In such cases, all data related to the service will be wiped for customer privacy and safety. Restoring any lost data is not possible.

Payment Disputes, Chargebacks, and Refunds

All payments are final, and we do not provide refunds. The customer agrees to contact our billing department and attempt to resolve any billing issues before filing a dispute or chargeback.

Limitation of Liability

Cat host cannot be held liable for any indirect, incidental, punitive, disruptive, or other consequential damages, including but not limited to loss of profits, damages related to corruption or deletion of files/website contents, email data, and database contents. This applies regardless of whether the customer is in a contract or not, even if we are informed or advised of any possible damages in advance.

Amendments to Terms of Service

Cat host may, at its sole discretion, amend or modify this agreement from time to time without any prior notice. Modified terms of service will be posted on the Cat host website and will come into effect immediately for all existing and future customers. All previous terms will be superseded in such cases.

Activities

Prohibited Activities Certain actions are strictly prohibited while using products provided by Cat host. Engaging in any of the following activities may result in the termination of your account without refund. The prohibited activities include, but are not limited to:

  1. Sending or receiving unsolicited commercial emails, junk mail, spam, or participating in pyramid schemes.
  2. Distributing any illegal content, including explicit material involving children.
  3. Sharing copyrighted, trademarked, or patented content without proper authorization.
  4. Misrepresenting the origin of content by manipulating email headers.
  5. Disrupting service for other users, clients, hosts, or networks.
  6. Participating in Denial-of-Service attacks against third parties or Cat host.
  7. Attempting to access data, systems, or networks without authorization.
  8. Transmitting material that encourages harm to individuals, defamation, or cruelty to animals.

Cat host takes no responsibility for the traffic or activities. It is the customer’s responsibility to ensure that our IP addresses remain clean and free from blacklisting or any claims.

Terrorism, child sexual abuse content, ddosing is forbidden.

Please note that the above terms and conditions are subject to change, and it is your responsibility to regularly review them for any updates.

SpamHaus

Spamhaus is widely acknowledged as an authority in monitoring spam and associated risks. When an IP address or domain appears on Spamhaus, it usually indicates that it has been flagged as a source of spam, botnets, or phishing activities.

We respect the authority of SpamHaus !

If your server is listed, our system will automatically blackhole the IP.